Shipping and Returns
USA retail orders $75 and up qualify for free USPS Priority Mail shipping and normally arrive in 4 to 5 business days from the day you order. Canada retail orders over $75 and up USD for which we have stock in our Canada warehouse are also shipped without charge via Canada Post. Canada order shipped from our USA office may be subject to Canadian customs duties. Any customs duties are the customer's responsibility.
Priority & Express Mail services are available for an extra charge. Orders from countries other than USA or Canada are shipped from our USA office and arrival times are normally 7 to 10 business days but can vary substantially depending on local customs processes. There is a shipping cost estimator available on the shopping cart page.
We have a no-questions-asked guarantee. If you are not satisfied within 60 days of your purchase we will replace the item at no cost or refund your money, whichever you prefer.
If you want to make a return, just email us firstname.lastname@example.org